What we do
- Aging A/R work-down — we work the oldest balances first, so revenue doesn’t cross the point of no return.
- Payer & patient follow-up — persistent, professional follow-up on both insurance and patient responsibility, handled on your behalf.
- Posting & reconciliation — payments posted accurately and books kept reconciled, so your numbers always reflect reality.
How it works
SimplePractice shows you an aging report — but it doesn’t work it. A/R management picks up where denial resolution leaves off, following every open balance right inside your SimplePractice account until it’s collected or resolved. Anything that has aged too far for routine follow-up moves into revenue rescue for recovery.
Why it matters
Your cash flow is only as healthy as your A/R. Consistent follow-up shortens the time from service to payment and keeps aging balances from quietly becoming write-offs — and the trends show up in your analytics and reporting.
FAQs
SimplePractice already shows my A/R — why do I need this?
SimplePractice reports what you’re owed; it doesn’t chase it. The payer calls, the patient follow-up, and the reconciliation still take someone’s time. We do that work inside your account, so the aging report turns back into collected revenue.
How do you prioritize which balances to work?
We work aging balances by age and recoverability, focusing on the claims most at risk of becoming uncollectible first.
Do you follow up with patients as well as payers?
Yes. A/R follow-up covers both insurance balances and patient responsibility, handled professionally on your practice’s behalf.
How is this different from denial resolution?
Denial resolution works claims that were actively rejected; A/R management works all open balances — including claims that are simply unpaid or aging — until they’re resolved.